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Cancellation and The Right to Return Policy
Please be advised that Toweltr.com operates a no returns policy due to the customized nature of our products. It is written in Distance Contract Laws Dam 15/b " Right of Return can't used on Custamized Goods" by Legislative. But if you received a defective or incorrect item we will replace it as fast as possible.
Cancellations: Before Embroidery. To deliver your order in 2-3 days is our delivery policy. And we also use express shipping to reach your order as fast as possible to you. So we usualy start embroidering in the order day. To cancel your order you have mail us in 1-2 hours after your order.Note that any order that has been embroideried cannot be cancelled under any circumstance.